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Town of Oakville Universal Design Standards


Location Client Completion
Oakville, Ontario, Canada Town of Oakville 2014 + 2018

Project details

Our inclusive design consultancy, Human Space was hired in 2014 to overhaul the Town of Oakville’s existing guidelines, subsequently completing an update of the Standards in 2018.

Through stakeholder feedback and our team’s consultation, a thorough analysis of best practices and required accessibility legislation was completed. The design standards aimed to create environments that would achieve the highest level of accessibility, which integrated universal design principles.

The existing text, diagrams and graphic layout were revised to reflect the new recommendations and the final guideline was released to be usable with assistive technologies, such as screen readers.

The guideline redevelopment is a comprehensive tool to enhance accessibility within the Town of Oakville.


  • redevelopment and update of comprehensive Universal Design Standards to enhance accessibility and inclusion within the Town of Oakville

Integrated services

inclusive design, guideline development